HD wireless camera sku 2MPW1 firmware

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avery

Hi, I have a HD wireless camera sku 2MPW1 with firmware 1.0.42 which I bought from you. Is there any newer firmware for it?

Problem I am having is the video is cutting out after 10 minutes and then comes back online for awhile and then off again. I can ping it when video goes out so it does not appear to be a connectivity issue. I can also login to camera through web browser and watch that it losses video and I still have access to the controls showing me it’s ip address, etc and if I wait 10 minutes or reboot it from the controls the video will come back.

Tech Support commented ago
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    Tech Support

    There is no other firmware. You have the latest version. To assist you better, please provide answers to the following:

    What resolution are you streaming when this is happening?

    How far is the camera from the access point or wifi router?

    Tech Support edited answer ago
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