I own a DVR Ultimate.  I monitor it at home of course, and, at my job where I am running Smart PSS2.  It appears to have the ability to record but I cannot seem to get that to work.  Can you advise the proper instructions to set that up so that it records off premises as a backup?


Tech Support answered ago
    Tech Support

    Smartpss is for viewing only of DVRs. It allows recording of our IP camera to a computer.

    If you like to backup a DVR to another location, you can use one of our NVRs as a backup cloud server. The have specific functionality to sync with the DVRs and commit a live back up of each camera. You can find NVRs on the following page:

    Tech Support edited answer ago

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